Refund Policy

Refund & Cancellation Policy

Digital Wellness Academy

At Digital Wellness Academy, we're committed to providing valuable educational resources, wellness courses, and guided programs to support you on your health and wellness journey.

We want you to feel confident about your enrollment. Please review our refund and cancellation policy carefully before purchasing any course, program, or digital product.

1. All Sales Are Final

All sales are final. Due to the digital nature of our courses, wellness programs, and educational products, we do not offer refunds, exchanges, transfers, or store credits once a purchase has been completed, except where required by applicable law or expressly stated otherwise in a specific program's written purchase terms.

This policy applies to all paid digital offerings available through Digital Wellness Academy, including:
Online wellness courses and educational programs
Guided detox and wellness programs
Digital workshops, classes, and training sessions
Downloadable educational materials and resources
Other paid digital content and programs offered through the Academy

We encourage you to carefully review each program's description, requirements, access period, and pricing before completing your purchase.

2. Program Access and Duration

Access periods vary depending on the course or program you purchase.

Each program has its own enrollment terms, content delivery schedule, and access duration. These details will be communicated on the applicable program or enrollment page, at checkout, or in your enrollment confirmation.

For example, participants enrolled in the 30-Day Whole-Body Detox + Parasite Cleanse receive 90 days of program access beginning on their registration date, with course materials released according to the program's schedule.

Other programs may have shorter or longer access periods, depending on their structure and enrollment terms.

Please understand that:

Purchasing a program does not automatically grant lifetime access.
Course materials may be released gradually according to a scheduled curriculum.
Your access will expire at the end of the period specified for your purchased program.
Not completing a program before your access expires does not qualify you for a refund or automatic extension.
Extended access or re-enrollment, when available, may require an additional purchase.

We recommend making full use of your access period and completing all available lessons and activities within the designated timeframe.

3. No Refunds for Non-Participation or Personal Circumstances

Once your purchase is completed, refunds are not provided solely because:

You change your mind about participating.
You decide the course or program is not right for you.
You are unable to participate due to personal scheduling conflicts.
You do not begin or complete the program.
You miss scheduled activities, sessions, or course materials.
You do not achieve your expected personal results.
You fail to access the materials within the allotted access period.

These circumstances do not override our final-sale policy, subject to any applicable legal rights.

We encourage all students to carefully consider their availability, personal circumstances, and readiness to participate before enrolling.

4. Payment Plans and Installments

Certain programs may offer installment payment options.

If you select a payment plan, you agree to the total program price and payment schedule disclosed at checkout.

A payment plan divides the purchase price into scheduled payments. It does not automatically make the enrollment a cancel-anytime subscription.

Choosing not to continue participating, failing to complete the program, or requesting removal of course access does not automatically cancel the remaining agreed installments.

Outstanding payments remain subject to the terms agreed upon at purchase and applicable law.

Failure to complete scheduled payments may result in temporary suspension or termination of program access until the payment issue is resolved.

5. Subscriptions and Recurring Memberships

If a program or membership is offered on a recurring subscription basis, its billing frequency, renewal terms, and cancellation instructions will be disclosed at checkout.

You may request cancellation of future recurring charges by contacting our support team or using the account billing options available for your subscription.

Cancellation should be completed before the next scheduled renewal to avoid the next charge.

Unless otherwise specified in the subscription terms, cancellation will take effect at the end of the current paid billing period.

Canceling a subscription does not automatically entitle you to a refund for payments already processed, except where required by applicable law.

6. Technical Issues and Access Assistance

Our courses and programs are delivered digitally through the Kajabi learning platform.

If you experience difficulties accessing your purchased course, logging into your account, viewing lessons, or receiving enrollment emails, please contact our support team.

We will make reasonable efforts to investigate and resolve access-related issues within our control.

Please note that temporary technical difficulties do not automatically qualify a purchase for a refund. However, nothing in this policy limits remedies available to you under applicable consumer protection laws if purchased content or services are not provided as agreed.

7. Program Changes or Cancellations

We may occasionally need to make reasonable adjustments to course materials, lesson schedules, instructors, or program delivery to maintain the quality of our educational offerings.

If a program is canceled by Digital Wellness Academy or we are unable to provide the purchased program as agreed, we will contact affected participants regarding an appropriate resolution.

Any applicable refund or other remedy will be handled in accordance with the purchase terms and applicable law.

8. Individual Results and Expectations

Our health and wellness courses are designed to provide education, guidance, and practical resources.

Because every individual's circumstances, lifestyle, and experiences are different, specific personal outcomes or results cannot be guaranteed.

Dissatisfaction with individual results, by itself, does not qualify a participant for a refund.

We encourage you to review the program information and consult a qualified healthcare professional about any personal health concerns before enrolling.

9. Billing Errors and Purchase Concerns

If you believe you have been charged incorrectly, charged more than once for the same purchase, or experienced an unauthorized transaction, please contact our support team.

When emailing us, please include:

Your full name
The email address used during enrollment
The name of the course or program purchased
The purchase date
A brief explanation of your concern

We will review the matter and determine the appropriate resolution based on the transaction details and applicable law.

10. Exceptions Required by Law

Nothing in this policy is intended to exclude, restrict, or waive any consumer rights or remedies that cannot legally be excluded.

Where applicable laws require a refund, cancellation right, or other remedy, those legal requirements will take precedence over this policy.

Any additional refund guarantee expressly included in a specific program's written purchase terms will apply to that program according to its stated conditions.

11. Changes to This Policy

Digital Wellness Academy may update this refund and cancellation policy periodically to reflect changes to our offerings, business practices, or applicable requirements.

Updates will be published on this page.

The refund terms communicated and agreed upon at the time of purchase will govern that purchase, subject to applicable law and any subsequent agreement between you and the Academy.

12. Questions Before Purchasing?

We understand that choosing to invest in your health and wellness education is an important decision.

If you're unsure whether a course or program is right for you, or if you have questions about pricing, enrollment, course content, access periods, or payment options, we encourage you to reach out before completing your purchase.

Our support team is happy to help you make an informed decision.

Email: [email protected]